Business Information
Glass Web is a brand of Vero Scale, a registered business name of Sabastian Dien Nguyen.
ABN: 95 987 726 537
Location: Sydney, NSW, Australia
1. Acceptance of Terms
By accessing and using the services provided by Glass Web (operated by Vero Scale, ABN 95 987 726 537), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.
2. Services Provided
Glass Web provides professional web development services including but not limited to:
- Custom website design and development
- Landing page creation
- Static site development (Astro, Svelte)
- Booking system integration
- SEO setup and optimization
3. Payment Terms
Payment for services is due as specified in your service agreement. A deposit is required before work begins (10-25% depending on package tier), with the remaining balance due upon project completion and approval. Payment is processed securely through Stripe.
4. Delivery and Revisions
Our standard delivery timeframe is 48 hours for Starter and Growth packages, and up to 1 week for Professional packages. Two revision rounds are included with all packages. Additional revisions may incur extra charges as specified in your agreement.
5. Intellectual Property
Upon full payment, you will own the final deliverables created for your project. Glass Web retains the right to display work in portfolio and for promotional purposes. Third-party assets (fonts, plugins, images) may be subject to their own licenses.
6. Limitation of Liability
Glass Web shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our services. Our total liability is limited to the amount paid for the specific service giving rise to the claim.
7. Communication
By using our services, you agree to receive communication related to your project via email and any other channels we establish. We will not share your contact information with third parties for marketing purposes.
8. Cancellation Policy
Projects may be cancelled before work begins with a full refund of any deposit. Once work has commenced, cancellation terms will be assessed based on the stage of completion. Completed work will be billed at the agreed-upon rate.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after any changes constitutes acceptance of the new terms.
10. Governing Law
These terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of New South Wales. Nothing in these terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law.
11. Contact Information
For questions about these Terms of Service, please contact us at hello@glassweb.design.